Amplify · Support

How can we help?

Questions, feedback, or a problem with Amplify? We're happy to help — here's how to reach us and answers to common questions.

Contact us

Email our support team and we'll get back to you, typically within 2 business days.

To help us resolve things faster, include your username (and the email on your account) and a short description of the issue.

Email Amplify Support

Or email us directly at orbitlabsco@gmail.com.

Common questions

I can't sign in / I forgot my password

On the sign-in screen, use Forgot password to reset it, or sign in with the Google/Apple account you used to register. If you're still stuck, email us with the email address on your account.

How do I create a post, story, or clip?

Open the Feed tab and tap the + button. Choose a photo or video, add a caption, and share it to your feed, as a story, or as a clip.

How do I send a message?

Open a conversation from your friends or a profile and start typing. Direct and group messages are end-to-end encrypted.

How do I plan events, goals, or tasks?

Use the Calendar tab to add events, and the goals and tasks tools to track what you're working on. Events with a location show up on the Explore map.

How do I report a problem or a post?

Use Report a Problem in Settings, or tap the ··· menu on any post to report it. You can also block a user from their profile.

How is my data handled?

See our Privacy Policy in the app under Settings → Privacy Policy. It explains what we collect and how it's used.

How do I delete my account?

In the app, go to Settings → Deactivate / Delete Account → Delete Account and confirm. This permanently removes your account and data. If you can't sign in, email us from your account's email address and we'll process the deletion for you.